Due to high package volume, the U.S. Postal Service may not provide detailed tracking updates on your shipment. However, if your tracking number states that a label has been created, KEY has shipped your order and it is routed to you.
As the nation works through the uncertainty and concern around COVID-19, we want to reassure you that KEY® Industries is committed to caring for and serving our customers and employees. We want to be honest and transparent about what KEY is doing and are here to answer any questions you may have.
Our primary focus has been, and will continue to be the prevention of the spread of the virus through several measures taken between our warehouse operations, office, and retail partners nationwide.
Here is what we are doing:
For our employees, we’re following the CDC's guidance on COVID-19 precautions with increased cleaning and disinfecting throughout our facility.
We are adjusting work schedules wherever possible to minimize contact.
We have imposed travel restrictions on our entire company to protect not only our employees, but our customers during this time.
We will continue to support our customers with quality product and on-time delivery.
Our customer support and sales teams will continue to be available at 1-800-835-0365. We are also standing by at customerservice@keyapparel.com.
We'll continue to share updates via our social channels on measures taken at KEY to ensure we’re stifling the spread of COVID-19.
We will continue to monitor the situation and implement best practices on a daily basis.
Sincerely,
George Yaghmour VP of Sales & Marketing KEY Industries